Privacy Policy

1. Introduction

Clearbasis is committed to respecting your privacy and handling personal data transparently and responsibly.

This Privacy Policy explains:

• What personal data we collect
• Why we collect it
• How we use and protect it
• Your rights under UK GDPR and GDPR

2. Who is responsible for your data

Data Controller:

GDH Ventures Ltd (trading as Clearbasis)

Clearbasis does not act as a data controller for the visitors of websites you submit for analysis.

3. What data we collect

Data you provide directly

We may collect:

• Name
• Email address
• Telephone number (if provided)
• Website URLs
• Information on the nature of your business
• Message content from contact or “get started” forms

Technical data

We may collect limited technical data, such as:

• IP address (for security, abuse prevention, and service delivery)
• Basic server logs
• Aggregate, anonymised usage data (e.g. page views), derived from server-side request data

Analysis data

We may collect and generate data relating to submitted websites or businesses, including:

• Publicly available website content
• Search / AI visibility observations
• Competitor comparison data
• Generated reports, recommendations, and scores
• Internal notes used to prepare reports during early access
  

We do not intentionally collect special category (sensitive) personal data.

4. How we use your data

We use your data to:

• Respond to enquiries
• Assess interest in Clearbasis
• Carry out AI visibility analyses & generate action reports(manually at this stage)
• Communicate about the service
• Maintain security and prevent misuse
• Run AI-assisted analysis workflows
• Generate visibility reports and recommendations
• Improve report quality and service accuracy
  

We only process data where we have a lawful basis to do so.

5. Lawful bases for processing

Under UK GDPR, we rely on:

• Legitimate interests – to operate, validate, and improve the service
• Consent – where you voluntarily submit information
• Legal obligations – where required by law

6. Cookies and tracking

Clearbasis does not intentionally set non-essential cookies.

• We do not use cookie-based analytics or tracking technologies.
• We use privacy-preserving, cookie-less analytics provided by our hosting platform (Vercel) to understand aggregate website usage (such as page views). This analytics data is derived from short-lived server-side request information and is not used to identify individual visitors.
  

Our site is built using modern web frameworks and hosting providers, which may set strictly necessary technical cookies required for basic functionality or security.

If our use of analytics or tracking technologies changes in a way that materially affects visitors’ privacy, this policy will be updated..

7. Third-party services

Use of AI Systems:

Clearbasis may use third-party AI systems and language models to help analyse publicly available business information and generate draft reports or recommendations.

This may involve securely transmitting limited business-related data (such as your website URL, company description, or analysis context) to trusted service providers.

We do not intentionally submit sensitive personal data to AI providers.

AI outputs may be reviewed, refined, or supplemented by humans during early access.

We currently use the following 3rd party service providers:

• Vercel - website hosting (including privacy-preserving, cookie-less analytics)
• Resend - email delivery
• Supabase - Secure data storage
• OpenAI - AI-assisted report & action plan generation
  

We do not sell personal data or share it with third parties for marketing purposes.

8. International access & transfers

Although Clearbasis is UK-based, the website may be accessed globally.

Where required, we take steps to ensure appropriate safeguards are in place.

Where personal data is transferred outside the UK or EEA, we rely on appropriate safeguards such as adequacy decisions or standard contractual protections where required.

9. Data retention

We retain personal data only for as long as necessary to:

• Respond to enquiries
• Deliver or evaluate the service
• Meet legal or regulatory obligations
• Deliver reports
• Improve service quality
• Maintain records of customer interactions
  

You may request deletion at any time, subject to legal obligations.

10. Your rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)
  

To exercise your rights, contact us using the details below.

11. Security

We take reasonable technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.

12. Changes to this policy

We may update this Privacy Policy as Clearbasis evolves.

The latest version will always be available on this page.

13. Contact

For privacy questions or requests:

Email: support@clearbasis.io